view cart menu separator categories menu separator faq
advanced search
IS IT SAFE TO ORDER ONLINE FROM YOUR SITE?
EXCHANGES/RETURNS
PRIVACY POLICY
SHIPPING- WE WILL COMBINE SHIPPING
FORMS OF PAYMENT WE ACCEPT
IN STOCK RATE


IS IT SAFE TO ORDER ONLINE FROM YOUR SITE?
We have made security one of our top priorities. SSL (secure order protection, secure certificate or digital certificate) is a protocol for securely encrypting and transmitting electronic information between web servers across the Internet, and is the most popular method for ensuring the secure transmission of information. A locked security icon on the browser shows that the connection is encrypted.

top^

EXCHANGES/RETURNS
We offer our customers a 7 day inspection period. Customers must email for an RMA (Return Merchandise Authorization) number before returning any items. Returns without a valid RMA number or shipped after the 7 day inspection period will be returned at the customers expense . Refunds are less Shipping & Handling and a 10% restocking fee. PLEASE NOTE: Any plastic sealed packages must not be opened, we will not accept a return on open packages, we do not accept returns on patterns. Please email us if you have any questions at Maggie36214@aol.com

top^

PRIVACY POLICY
CRAFTY CRITTERS CRAFTS will never sell, give, lease or in any way make available the information you supply us with any organization, individual or entity other than CRAFTY CRITTERS CRAFTS, its agents or those companies providing services directly for CRAFTY CRITTERS CRAFTS Websites that link to us may have privacy and security policies that differ from CRAFTY CRITTERS CRAFTS. Please understand that we are not responsible, in any manner, for the privacy, security practices, or content of such websites. We collect contact information (name, address, telephone number, email address ) through registration forms and through the ordering process to process your order- we dont have access to any of your personal information: ie-credit card-paypal.

top^

SHIPPING- WE WILL COMBINE SHIPPING
All of crafts are shipped through United States Postal Service: WE HAVE NO HIDDEN SHIPPING FEE'S......WE WILL COMBINE SHIPPING ON OUR ITEMS- PLEASE JUST EMAIL AND WE WILL SEND YOU A GRAND TOTAL- THIS SITE IS NOT SET UP FOR FLAT RATE COMBINE SHIPPING.......Email us at MAGGIE36214@AOL.COM............... (INTERNATIONAL SHIPPING) Some Countries we do not ship to, please contact us to make sure we ship to your Country. International Customer are responsible for any tariffs, import, duty taxes or other fees charged by the buyer's country. Thank you. We are a Wholesaler- therefore you should receive your package within 14 to 20 days not including holidays and weekends.

top^

FORMS OF PAYMENT WE ACCEPT
WE DO NOT TAKE ANY PERSONAL CHECKS- THE FOLLOWING ARE THE ONLY FORMS OF PAYMENT WE ACCEPT; PAYPAL-BIDPAY-MONEY ORDERS (MONEY ORDERS ONLY IN THE USA)...... ( INTERNATIONAL CUSTOMERS-PAYPAL ONLY )- We have a right to refuse any order. Thank you. ****PLEASE NOTE: IF YOU ARE PAYING BY PAYPAL THE FOLLOWING MUST APPLY: YOU MUST BE VERIFIED AND HAVE A CONFIRMED ADDRESS- WE DO NOT SHIP TO P.O. BOXES. IF YOU DO NOT HAVE A CONFIRMED ADDRESS OR PAYPAL VERIFIED YOU MUST PURCHASE INSURANCE.

top^

IN STOCK RATE
We maintain a 95% But sometimes Merchandise does become back ordered, If you place an order and item is not in stock, we will issue a refund.

top^

Last Updated: 17 Aug 2005 14:57:01 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder